Meaning and ownership
I1 (Cancellation case record) records one cancellation case and its cancelled booking. ID-DEF1 (Learner agreement definition) defines learner agreement as acceptance of a specific alternative, including who recorded it, when and the supporting interaction. An offer remains an offer until that acceptance is recorded.
ID-D1 (Shared case register) proposes the shared case register for PROC-01 (Process-only proposal). The case service would hold the same authoritative meaning in SOFT-01 (Later software option). Booking records and booking confirmation retain their separate authority.
Relationship rules
| Information | Rule |
|---|---|
| Cancelled booking and case | One case refers to one booking. At most one active case is allowed for a cancelled booking; earlier resolved history may remain. |
| Assignments | History can contain several assignments; exactly one is current while the case is active. |
| Agreements | Each agreement names one alternative; corrections preserve history and at most one agreement is current. |
| Confirmation | A resolution needs confirmation of the current agreement and resulting booking. |
| Acceptance receipt | In the software option, identifies the result of one operation; it does not establish the owner after subsequent changes. |
The relationship drawing allows historical records. Its cardinalities do not replace the temporal rules for the current assignment and agreement.
State changes
A case opens when cancellation is accepted for handling. Recorded agreement moves it to awaiting confirmation; matching confirmation permits resolution. An exception retains the owner, reason and next action while escalated. The service owner’s decision returns it to the appropriate active state.
A transfer changes the assignment while preserving the case’s resolution state. A correction can invalidate agreement or confirmation; retain its reason and earlier version, then reopen at the appropriate state.
Quality and retention
The service owner approves meaning and retention choices; the steward maintains definitions and helps resolve recurring errors. Access, correction, retirement and treatment of copies need explicit decisions before real learner information is used. The data-governance guide and completed governance record follow a correction into a derived report and its copies. Retention periods and real-data approval remain open.
ID-V1 (Case meaning checks) checks duplicate cancellation, conflicting agreement and confirmation, unaccepted ownership and corrected history. The checks are unrun. See the information records and original case example.