{
  "author": "Adrian Sutherland",
  "edition": "Version 1.0",
  "prepared": "2026-09",
  "status": "fictional illustrations",
  "copyright": "2005–2026 Adrian Sutherland",
  "diagrams": [
    {
      "id": "data-records",
      "title": "Case information",
      "summary": "The relationships behind a reliable handover.",
      "kind": "graph",
      "nodes": [
        {
          "id": "learner",
          "label": "Learner",
          "description": "The person whose booking and agreement the case concerns.",
          "x": 40,
          "y": 35
        },
        {
          "id": "booking",
          "label": "Original booking",
          "description": "Identifies the learner and the cancelled course occurrence.",
          "x": 340,
          "y": 35
        },
        {
          "id": "case",
          "label": "Cancellation case",
          "description": "Refers to one cancelled booking and retains its current state and next action.",
          "x": 640,
          "y": 35
        },
        {
          "id": "confirmation",
          "label": "Confirmation",
          "description": "Links the current agreement to the resulting booking before resolution.",
          "x": 40,
          "y": 310
        },
        {
          "id": "agreement",
          "label": "Agreement",
          "description": "Identifies the accepted alternative, source interaction and current version.",
          "x": 340,
          "y": 310
        },
        {
          "id": "assignment",
          "label": "Owner assignment",
          "description": "Identifies the current owner and the accepted transfers in the case history.",
          "x": 640,
          "y": 310
        }
      ],
      "connections": [
        {
          "from": "booking",
          "to": "learner",
          "label": "identifies"
        },
        {
          "from": "case",
          "to": "booking",
          "label": "concerns"
        },
        {
          "from": "case",
          "to": "assignment",
          "label": "has owner"
        },
        {
          "from": "case",
          "to": "agreement",
          "label": "records"
        },
        {
          "from": "confirmation",
          "to": "agreement",
          "label": "confirms"
        }
      ],
      "caption": "Selected relationships from the fictional case. The worked example defines their rules. New illustration by Adrian Sutherland, version 1.0, September 2026. © 2005–2026 Adrian Sutherland."
    },
    {
      "id": "data-cycles",
      "title": "Data decision cycles",
      "summary": "Returning a finding to the right decision.",
      "kind": "graph",
      "process_areas": true,
      "nodes": [
        {
          "id": "visioning",
          "label": "Visioning",
          "description": "Agree the information the service needs, its meaning and responsible owners.",
          "x": 20,
          "y": 340
        },
        {
          "id": "transforming",
          "label": "Transforming",
          "description": "Change forms, messages, mappings or storage and check that meaning survives.",
          "x": 340,
          "y": 340
        },
        {
          "id": "operating",
          "label": "Operating",
          "description": "Maintain records, check quality and handle correction, sharing and retirement.",
          "x": 660,
          "y": 340
        },
        {
          "id": "governing",
          "label": "Governing",
          "description": "Approve shared meanings, access and retention responsibilities and exceptions.",
          "x": 340,
          "y": 25
        }
      ],
      "connections": [
        {
          "from": "visioning",
          "to": "transforming",
          "label": "direction"
        },
        {
          "from": "transforming",
          "to": "visioning",
          "label": "reconsider"
        },
        {
          "from": "transforming",
          "to": "operating",
          "label": "accepted change"
        },
        {
          "from": "operating",
          "to": "transforming",
          "label": "improvement"
        },
        {
          "from": "governing",
          "to": "visioning",
          "label": "priorities"
        },
        {
          "from": "governing",
          "to": "transforming",
          "label": "change authority"
        },
        {
          "from": "governing",
          "to": "operating",
          "label": "policy"
        },
        {
          "from": "operating",
          "to": "governing",
          "label": "findings"
        }
      ],
      "caption": "Version 1.0 · September 2026 · © 2005–2026 Adrian Sutherland. The arrows show selected exchanges and feedback. Work can repeat within any area or reopen a wider decision. Governing applies to direction, change and operation; the areas can overlap. Retain accepted decisions between cycles."
    }
  ]
}